Recruitment Privacy Notice

This notice applies to anyone who applies to work with Louisa Homecare Limited, whether through our website, email, telephone, job boards, recruitment agencies, referrals or direct contact.

• Name, address, telephone number and email address
• CVs, application forms, employment history, qualifications and training records
• Interview notes, references and right to work information
• Driving information and vehicle-related information where relevant to the role
• Disclosure and Barring Service information where permitted and required
• Health information, adjustments or occupational health information where relevant and lawful
• Any other information you choose to provide during the recruitment process

• To review applications and assess suitability for available roles
• To contact candidates about recruitment progress
• To arrange interviews, trial shifts, checks and onboarding steps
• To verify qualifications, experience, identity and right to work
• To meet legal, safeguarding, employment and regulatory requirements
• To make reasonable adjustments where needed
• To defend legal claims or manage recruitment-related disputes if required

We process applicant information where it is necessary to take steps at your request before entering into a contract, for our legitimate interests in recruitment and workforce planning, to comply with legal obligations, and where employment, safeguarding or substantial public interest conditions apply for more sensitive information.

Where appropriate for the role, we may obtain references, verify right to work, and carry out DBS or other suitability checks in line with legal and regulatory requirements. We only do this where relevant and lawful.

• Managers and staff directly involved in recruitment decisions
• Reference providers and former employers where appropriate
• Disclosure and Barring Service and associated checking bodies where required
• Payroll, HR, training, IT or recruitment service providers where relevant
• Regulators or authorities where we are legally required to do so

We keep recruitment records for only as long as reasonably necessary. If you are successful, relevant information may become part of your staff record. If you are unsuccessful, we may retain limited recruitment information for a period consistent with legal, regulatory and recruitment needs before securely deleting it.

Applicants have data protection rights under UK law, including rights to access, rectify and, in some cases, object to or restrict processing. Some rights may be limited depending on the circumstances and the purpose of processing.

If you have questions about how your information is handled during recruitment, please contact Louisa Homecare Limited. If you remain unhappy, you may also contact the Information Commissioner’s Office.